What Data We Collect and Why We Hold It
When you open an account with us, we collect the registration details you enter — name, email address and contact number. Each time you deposit through DANA, OVO or GoPay, our system logs the transaction reference, amount and wallet identifier to keep your account balance accurate
-
1
and to meet internal audit requirements. We do not store your full e-wallet PIN or password at any point. Browsing data — pages visited, session duration, device type — is collected through cookies to help us show you relevant content and to diagnose technical issues faster.
-
2
If you play in Palembang or anywhere else in Indonesia where access is permitted under local law, the same data rules apply. We may share limited data with payment processors strictly to complete your transaction; we do not sell your personal information to third parties for
-
3
marketing. Data collected for account operation is kept for as long as your account remains active. After account closure, we hold records for the minimum period required under applicable data retention obligations, then delete them. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.