Reference

Your vippro Balance, Moving the Way You Do

Depositing and withdrawing on vippro runs through the wallets you already use daily — DANA, OVO and GoPay — so your balance moves without friction.

DANA DepositOVO WithdrawalGoPay TransferSecure VerificationFast Balance Update
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vippro Your vippro Balance, Moving the Way You Do

Local Payment Methods on vippro

We route all deposits and withdrawals through Indonesian e-wallets that your phone already runs. DANA, OVO and GoPay cover the full cycle from funding your account to receiving your payouts. No bank transfer middle step, no overseas payment rails — just the wallet app on your phone doing the work it was built for.

DANA

Deposit and withdraw via DANA using your registered mobile number. Transfer directly from the DANA app after copying the session account number from our cashier.

OVO

OVO works for both deposits into your vippro account and withdrawals back to your OVO balance. Confirm transfers with your OVO security PIN.

GoPay

GoPay deposits and withdrawals run through the Gojek app. Select GoPay in the cashier, enter the amount and authorise inside the Gojek app.

vippro Moving Winnings Back to Your Wallet

Moving Winnings Back to Your Wallet

When you want to pull funds out, head back to the cashier and choose the withdrawal tab. Your account must have completed identity verification before the first withdrawal — that step only happens once. Pick the wallet you want to receive the funds: DANA, OVO or GoPay. Enter the amount, double-check the wallet number tied to your account, and submit the request.

We review each withdrawal request and route it through the selected wallet. The wallet network then handles the final delivery to your registered number. Availability depends on local law and eligible regions.

  • Open Withdrawal Tab — Go to the cashier and switch to the withdrawal tab. Verified accounts see the full withdrawal form; unverified accounts are prompted to complete KYC first.
  • Choose Payout Wallet — Select DANA, OVO or GoPay as your payout destination. The wallet number must match the one registered to your vippro account.
  • Enter Amount and Submit — Type the amount you want to withdraw, review the destination details on the confirmation screen, and submit. You'll get an on-screen acknowledgement.
  • Wallet Receives Funds — Once we process the request, the funds move to your selected wallet. Check your wallet app notification for the incoming transfer confirmation.
vippro Verifying Your vippro Account Identity

Verifying Your vippro Account Identity

Account verification is the one gate between your balance and your wallet — we built it to protect your funds, not to create friction. You'll need a government-issued ID and a quick selfie. Upload both inside the account settings section under the verification tab. Our team reviews submissions and confirms status by updating your account profile. Once verified, that status stays active;

you won't repeat the process on future withdrawals. A verified account also means that if you ever contact support about a missing transfer or a wallet mismatch, we can resolve it faster because your identity is already on file.

  • Open Verification Tab — Inside account settings, find the identity verification tab. You'll see the document upload fields and the current status of your submission.
  • Upload Your ID — Take a clear photo of your government-issued ID — KTP or passport. Upload it directly in the form; blurry or cropped images will be returned for resubmission.
  • Submit a Selfie — Take a selfie holding your ID so both your face and the document are visible. This step confirms the ID belongs to the account holder.
  • Confirmation and Activation — After our review, your account status updates to verified. You'll see the change in your profile, and withdrawals become fully available from that point.
vippro Putting Money Into Your vippro Account

Putting Money Into Your vippro Account

When you're ready to fund your account, open the cashier from the top navigation bar — it's the same screen whether you're in Palembang on mobile or sitting at a desktop. We accept DANA, OVO and GoPay as your primary deposit channels. Select your wallet, copy the destination account shown on screen, confirm the transfer inside your wallet app using your PIN,

and your vippro balance reflects the amount once the wallet network confirms it. No complicated forms, no third-party redirects that lose your session.

  • Open the Cashier — Log in and tap the cashier icon at the top of the screen — available on both mobile and desktop without any app switch.
  • Pick Your Wallet — Choose DANA, OVO or GoPay from the deposit screen. Each option shows the destination account number assigned to your session.
  • Send and Confirm — Open your wallet app, enter the amount, paste the account number shown, and confirm with your PIN. The transfer initiates immediately.
  • Balance Updated — Once the wallet network processes the transfer, your vippro balance updates. Refresh the cashier page if the balance doesn't appear right away.

Common vippro Banking Questions Answered

These are the questions that come up most often about deposits, withdrawals and account verification on vippro. If something isn't covered here, our support channel is the fastest path to a direct answer.

We accept DANA, OVO and GoPay for deposits. Pick your wallet in the cashier, copy the session account number shown, and complete the transfer inside your wallet app.

Balance updates depend on the wallet network confirming the transfer. Refresh the cashier page first. If the balance still hasn't updated after a few minutes, contact support with your transfer receipt.

Yes — identity verification is required before your first withdrawal. Upload your ID and selfie in the verification tab under account settings. Once confirmed, future withdrawals don't need reverification.

Your withdrawal destination must match the wallet number registered to your account. If you want to change the registered wallet, contact support before submitting a withdrawal request.

Minimum deposit and withdrawal amounts are shown inside the cashier at the time of the transaction. These amounts can vary by payment method, so check the cashier screen for the current figure.

First check that your account is fully verified and the wallet number matches your registration. If both are correct and the delay continues, reach out to our support team with your withdrawal reference number.
Reference

Vippro Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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